Welcome to the City of Kingsport's

Click2Gov Utility Billing.

This system enables utility customers to view their account and pay with a credit or debit card through our secure website.

Registered customers may access their utility account(s) and review charge, consumption, and payment history, as well as enroll in ACH Monthly Bank Draft.

If you do not have a User Name and Password, click on "Create New User" and follow the instructions.

If you would like to request Utility Service, please choose "Contact Us" to send us an email. Please include the following: Full Name, (Copy of ID or License), Service Address, Mailing Address if different from Service Address, Phone Number and Email Address. You will receive a follow up email with additional instructions. Please Request Service at least 5 Business Days in Advance.

A Convenience Fee of $3.00 Will be Applied to All Credit and Debit Card Payments Made on This Site.